CALLZIO .ai
  • How it works
  • Pricing
  • Industries
  • FAQ
  • Get started →

Terms of Service

Last updated: May 31, 2026

Welcome to Callzio AI. By using our services, you agree to these Terms of Service. Please read them carefully.

1. About Callzio AI

Callzio AI LLC ("Callzio," "we," "us," or "our") provides AI-powered answering and call management services for trade businesses. Our service answers inbound calls on behalf of your business, captures customer information, and notifies you of leads and appointment requests.

2. Acceptance of Terms

By signing up for or using Callzio's services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, do not use our services.

3. Services

Callzio provides:

  • AI-powered 24/7 call answering for your business phone number
  • Bilingual English and Spanish answering (on eligible plans)
  • Lead capture and call summary notifications
  • Appointment scheduling assistance
  • Emergency dispatch protocols

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice.

4. Subscription and Payment

Callzio services are billed on a monthly recurring basis. By providing payment information, you authorize us to charge your payment method each billing cycle. All fees are in US dollars. We offer a 14-day free trial on all plans — you will not be charged until the trial period ends. You may cancel at any time before the trial ends to avoid being charged.

5. Cancellation and Refunds

You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. We offer a 14-day money-back guarantee on all plans. If you are unsatisfied within the first 14 days of a paid subscription, contact us at admin@callzio.ai for a full refund.

6. Your Responsibilities

You agree to:

  • Provide accurate information during onboarding
  • Comply with all applicable laws when using our services
  • Not use Callzio for illegal, fraudulent, or harmful purposes
  • Obtain any necessary consents from your customers for AI call handling
  • Keep your account credentials secure

7. Call Recording and Transcription

Callzio records and transcribes calls handled by our AI agent. You are responsible for complying with all applicable call recording laws in your jurisdiction, including notifying callers that their call may be recorded. Many US states require all-party consent for call recording.

8. AI Limitations

Our AI agent is designed to handle common call scenarios for trade businesses. It may not handle all situations perfectly. Callzio is not responsible for missed calls, incorrect information captured, or any business losses resulting from AI errors. We do not guarantee that our AI will always be available or error-free.

9. Confidentiality

We treat your business information and your customers' information with strict confidentiality. We do not sell your data or your customers' data to third parties. See our Privacy Policy for full details.

10. Limitation of Liability

To the maximum extent permitted by law, Callzio's total liability for any claims arising from your use of our services shall not exceed the amount you paid us in the three months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

11. Indemnification

You agree to indemnify and hold harmless Callzio AI LLC and its officers, employees, and agents from any claims, damages, or expenses arising from your use of our services or your violation of these terms.

12. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Santa Clara County, California.

13. Changes to These Terms

We may update these Terms from time to time. We will notify you of significant changes by email. Your continued use of our services after changes take effect constitutes acceptance of the new terms.

14. Contact Us

If you have questions about these Terms, contact us at:
Callzio AI LLC
Email: admin@callzio.ai
Website: callzio.ai